COMMUNICATION IN FLIGHT
Introduction:
Aircraft communication is a digital data link system for transmission of short messages between aircraft and ground stations via air band radio or satellite. The protocol was designed by ARINC ( Aeronautical Radio, Incorporated) and deployed in 1978, using the Telex format.
Types of communication:
• Verbal
• Non-verbal
• Written
• Written and graphic
• Human- machine and machine-machine
Verbal communication:
It is most common communication in air craft used by cabin-crew , aircraft technicians, pilots and flight attendant to take care and communicate with passengers.
Non-verbal communication:
It is important in every situation. It has two major kinds- body language and physical appearance. There are six type of expressions in it emblems, illustrators, regulators, adapters, affect displays, postures and gestures.
Written communication:
It is one way communication sending checklists and or other information to pilot.
Written and Graphic communication:
It allows the sender to provide clear and specific message to recipient by including graphic displays in the message like flight maps.
Human- machine and machine-machine communication:
It is the communication in which the pilot communicates with machine in the form of command and that message gets transmitted to other machines.
Aviation Communication Issues:
Communication issues and errors can spring up between pilots and co-pilots, pilots and crew, pilot and ATC, and among the ground crew. Major communication issues include:
Information Overload:
The higher the amount of information being transmitted, the larger the chances of an error to occur.
Pronunciation Issues:
For non-English speakers, there is always a huge probability of passing information with unclear pronunciation.
Misunderstanding:
Most errors in aviation communication are as a result of a general misunderstanding. It could be caused from variations in the speech rate, intonation, stresses, sentence structure or pauses of the communication. Misunderstandings can be found in both native and non-English speakers.
Conclusion:
In order to ensure more efficient and saver environment the ICAO (International Civil Aviation Organization) has adopted ENGLISH as official language of aviation. Those who are not fluent English speaker, must pass an English proficiency test at an operational level to retain or gain their professional license. The test is 1-on-1 interview with examiner where they will engage the pilot in conversations about specific aviation related occurences, as through a dialogue between the pilot and ATC (Air Training Crops). By doing this we can minimize the issues and we can have safe journey.
Introduction:
Aircraft communication is a digital data link system for transmission of short messages between aircraft and ground stations via air band radio or satellite. The protocol was designed by ARINC ( Aeronautical Radio, Incorporated) and deployed in 1978, using the Telex format.
Types of communication:
• Verbal
• Non-verbal
• Written
• Written and graphic
• Human- machine and machine-machine
Verbal communication:
It is most common communication in air craft used by cabin-crew , aircraft technicians, pilots and flight attendant to take care and communicate with passengers.
Non-verbal communication:
It is important in every situation. It has two major kinds- body language and physical appearance. There are six type of expressions in it emblems, illustrators, regulators, adapters, affect displays, postures and gestures.
Written communication:
It is one way communication sending checklists and or other information to pilot.
Written and Graphic communication:
It allows the sender to provide clear and specific message to recipient by including graphic displays in the message like flight maps.
Human- machine and machine-machine communication:
It is the communication in which the pilot communicates with machine in the form of command and that message gets transmitted to other machines.
Aviation Communication Issues:
Communication issues and errors can spring up between pilots and co-pilots, pilots and crew, pilot and ATC, and among the ground crew. Major communication issues include:
Information Overload:
The higher the amount of information being transmitted, the larger the chances of an error to occur.
Pronunciation Issues:
For non-English speakers, there is always a huge probability of passing information with unclear pronunciation.
Misunderstanding:
Most errors in aviation communication are as a result of a general misunderstanding. It could be caused from variations in the speech rate, intonation, stresses, sentence structure or pauses of the communication. Misunderstandings can be found in both native and non-English speakers.
Conclusion:
In order to ensure more efficient and saver environment the ICAO (International Civil Aviation Organization) has adopted ENGLISH as official language of aviation. Those who are not fluent English speaker, must pass an English proficiency test at an operational level to retain or gain their professional license. The test is 1-on-1 interview with examiner where they will engage the pilot in conversations about specific aviation related occurences, as through a dialogue between the pilot and ATC (Air Training Crops). By doing this we can minimize the issues and we can have safe journey.
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